Workshops Terms and Conditions

1. Booking & Payment

Payment Requirement: All workshop fees must be paid in full upon booking.
Pricing Policy: All workshop fees are set and non-negotiable.
Gifting: Bookings can be made as a gift. Please contact us directly to arrange a workshop booking or a gift card for another recipient.

2. Workshop Prerequisites & Preparation

Experience Levels: Skill level requirements depend entirely on the specific class. Please check the skill level noted on each individual workshop listing before booking. The Tuesday Troubleshooting clinic is open to all skill levels as it is structured around your personal project and questions.
Required Materials: Workshop requirements vary by class. Each session has a unique list of what to bring and how to prepare. You will receive a detailed email with these specific instructions upon booking.

3. Venue & Accessibility

Location: All workshops take place in our Makers Loft, located directly behind our main shop.
Accessibility Note: Access to the Makers Loft requires walking up one flight of stairs. We sincerely apologise for any inconvenience this may cause if you have specific mobility requirements.

4. Attendance & Minimum Numbers

Multi-Part Attendance: If a workshop offering consists of 2–4 parts, the initial fee covers the cost of all sessions. Attendance at all scheduled weeks is expected.
Minimum Quorum: Workshops require a minimum of 8 participants to proceed.

5. Cancellations, Refunds, & Postponements

Standard Workshops: Participants must provide at least 7 days' notice prior to the workshop date to receive a full refund. For cancellations made with less than 7 days' notice, a full refund cannot be guaranteed unless your spot is filled by another booking.
Multi-Part Workshops: For multi-part sessions, cancellation notices must be received at least 7 days prior to the first scheduled workshop to qualify for a full refund.
Organiser Cancellation: If a workshop is postponed or cancelled by us (including failure to meet the minimum participant numbers), you will be issued your choice of a full refund or a store credit for the amount paid.

6. Social Events

Finality of Sales: All ticket sales and registrations for social events are strictly final. No refunds or cancellations are permitted as catering and food items are prepaid based on your RSVP.
Ticket Transfers: If you can no longer attend, you may transfer your ticket to another guest. You must email us the new guest's name and dietary requirements at least 1 day before the event to update the guest list.

7. Health & Safety

Illness Protocol: Please do not attend the workshop if you are experiencing cold, flu, or COVID-19 symptoms.

8. Contact Us